Our free return service
Pick up or return delivery in case of complaints
If covered under guarantee or during the statutory withdrawal period the return of your Einhell product(s) is always free for you. Simply set up an user account on the Einhell Service webpage and register your device by entering the series number or article/ident number for returns.
We shall then inform you of all further steps of the returns process. We will provide you with information on the appropriate shipping options for your device and its safe packaging, or we can provide you with one of our competent service partners in your area. In this way we keep the periods short and process your request in the fastest possible time.
You will find additional information on our return service here:
+49 9951 959 2000
Monday till Friday
8 am to 6 pm
Return service for devices outside the guarantee period
Convenient repairs and maintenance
We offer our convenient repairs and return service also for devices, which are no longer in the guarantee period. Ensuing costs for pickup or shipment shall be invoiced to you along with the cost of repairs.